Portfolio
Projects
Conducted a thorough evaluation of Toyota's comprehensive product-service system, emphasizing improvements in efficiency, sustainability, and customer satisfaction across their range of automotive services.
Developed a prototype for WeGo Transit's service system, incorporating strategic improvements and technological integration to boost operational efficiency and enhance the passenger experience.
Designed an advanced battery thermoregulation system for an electric aircraft which optimizes cooling efficiency to boost battery performance, lower maintenance burden, and ensure safety.
Certificates
IBM
Enterprise Design Thinking Practitioner
Harvard Business School Online
Sustainable Business Strategy
Vanderbilt University
Design Facilitation Certificate
National Science Foundation
Regional Instructor,
National TA