Portfolio

Projects

Conducted a thorough evaluation of Toyota's comprehensive product-service system, emphasizing improvements in efficiency, sustainability, and customer satisfaction across their range of automotive services.

Developed a prototype for WeGo Transit's service system, incorporating strategic improvements and technological integration to boost operational efficiency and enhance the passenger experience.

Designed an advanced battery thermoregulation system for an electric aircraft which optimizes cooling efficiency to boost battery performance, lower maintenance burden, and ensure safety.

Certificates

IBM

Enterprise Design Thinking Practitioner

Harvard Business School Online

Sustainable Business Strategy

Vanderbilt University

Design Facilitation Certificate

National Science Foundation

Regional Instructor,

National TA